Online Help

Connecting to the site

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Guest Status

The site is accessible to guests and to registered users. However, guests do not have access to all of the site’s functions such as saving selections, receiving and reading messages, ordering, or setting user preferences.

Creating an Account

You may request an account by filling out the registration form. The site administrators will confirm your account as soon as possible.

Registered User Access

To access the full site (content and functions), please enter your username and password in the login area, then click on the button "Enter.” If you don’t have an account, you can obtain one by telephone, or by registering from the online registration form provided on the site.

Searching

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The top part of the screen contains a quick search area. This part is made up of:


  • a text field to formulate your full text search.
  • a button to execute your search (GO or OK).

How to Formulate a Search

You can search for one or several words by using the following operators:


AND (+) OR (|), EXCEPT(-).


The operator by default is AND. Example: woman and child = woman child


In all cases, please do not forget to put a space between the operators and the words, without which the chain will be considered as a whole expression. Example: "woman + child” not "woman+child”.


Note: the search engine is not case-sensitive (capitals or lowercase will return the same results) and is not sensitive either to plural forms or accents. Example: "New York cafés” is equivalent to "new york cafe”. The results of a search for the word "liberty” are identical to the results for a search formulated "liberties”.


Wildcard searches


You can search for the beginning of a word by using the joker characters * or % after the first few letters. For example, a search for sport* (or sport%) will return documents indexed with the words sport, sports, sportswear,...


The search engine cannot return results for search strings which begin with joker characters; it simply ignores the joker and searches on the remaining characters.


Using the associated keywords


After displaying the results of a search or the documents within a feature (a report or series of documents), the system automatically displays all the keywords related to the found documents. In the left-hand column, these keywords are listed along with the number of documents associated with them. To refine the search using one of these keywords, simply click on the desired term.


Using the Quick Search Zone


The search engine can look everywhere in the database for words you have searched for in "Full Text” mode. The words that you indicate here will be looked for in the all of the document description fields (title, description, keywords) that are indexed in full text.

Advanced Search

The advanced mode allows you to make a more precise and more targeted search for documents. There are 3 search modes: full text, description field, and keyword. Whatever mode you use, you may further refine your search by using the available filters.


Limit search to the following stocks: You can limit your search to one or several stock libraries by checking the corresponding checkboxes. The documents in the database are classified into distinct libraries. By default, the search is performed within all of the libraries.


Document Release date: This filter allows you to specify dates upon which the search will be performed (document creation date or date when the document was entered into the database).


Full text search tab


This search mode is identical to that of the quick search area, with the exception of the fact that you can use the additional filters presented in the advanced search pages. See the topic "Using the quick search area”.


Field search tab


This search mode allows you to search within 3 description fields by combining the standard operators AND OR and EXCEPT.


In this way, you may define up to three lines of criteria. For each line:


Select the field in the presented list, then select the appropriate operator. Then, enter the term you wish to search for within the field.


The proposed operators are: begins with, is equal to, and contains. The operator contains is only available for the fields in the database which have been full-text indexed (title, description, keywords).


Wildcard searches do not function in this mode.


Keyword search tab


You may search for keywords used to describe the indexed documents. To do this, enter your search term in the "Search for” zone. To reveal keywords present in the database which are similar to your search term, click on the button "Show keywords”.


The system will then look for the keywords which begin with the word you have entered.


A list of keywords will then appear. Each word ends with the number of times it occurs in the database, that is, the number of times it was used as a keyword to describe a document. Select one or more of these terms (control-click on PC, right-click on Mac), then execute your search by clicking on the "search button located at the bottom of the page.


Note: This type of search is identical to a search in Field search mode using only the "keywords” field. If you select multiple terms, the operator used is OR.

Using the Classification Tree List

The site you are browsing has a classification list in the left-hand column which allows you to see an overview of the site’s contents and to perform a search by clicking on one of the terms displayed.

Viewing and Display Modes

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Displaying Search Results

Your search results will always be displayed in the mode you have indicated in your preferences. The display modes are:


Lists: 20, 40, or 60 lines per page


Thumbnail Mosaics: 3x2, 3x3, 4x3, or 5x4 per page


You may choose any of these formats as your default display mode, keeping in mind that the different mosaic configurations are designed to optimize the use of screen-space for your monitor size.


To navigate between the pages of results, click on the page numbers that are displayed above and below the results.

Viewing Document Details

To access more detailed information about a document, click on the "information” (i) icon below that document. The detail page will appear including: date, title, description, copyright, keywords, etc.


A mini-mosaic of thumbnails appears in this page when the document is part of a report or a feature of grouped documents. To see another document in the same report or feature, place your mouse over the thumbnail for a larger view, and click on the thumbnail to access that document’s detail page.


The detail page also allows you to continue your search by providing a list of clickable keywords, and any other links related to the document that may be present.

Viewing a Zoom

To view a zoom, click on the thumbnail of the document, either from the thumbnail mosaic page, or from the detail page. Text information about the document is also displayed on the zoom page, as well as a mini-mosaic of thumbnails (if the document is part of a grouped feature).


The mini-mosaic allows you to go directly to the zoom pages of documents in the same feature as the current document.

Downloading a Document

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Depending on your access rights, you can download a document:


  • From the thumbnail mosaic page (icon beneath each document)
  • From the detail page (icon beneath the thumbnail in the navigation bar)
  • From the current selection (download as a single ZIP file)
  • From the zoom page (icon beneath the thumbnail in the navigation bar)

Each time you download, the sizes and formats of the documents are displayed.


If you download a document other than the high-resolution document original, do not modify the file extension (HD10 for a medium-resolution document). The system will automatically rename the file during the downloading process.


You can see a history of your last 30 downloads by visiting the page "My Orders/My Downloads” in the web site.

Registered User Preferences

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You can personalize your working space on this site. To do this, click on the button the button "My Account”, then select "My Preferences”.


A page appears in the main window of your screen with several options:


- Default display mode for Results: as a mosaic, in varying sizes (2x3 , 4x4, 5x4), as a list in the number of lines you choose.


- Default document format for downloading: Choose zoom, Intermediate resolution, or High resolution. This format will automatically be presented to you when you download, even though you can choose a different format, document by document, during any downloading operation.


- Default delivery format for each document type: Choose the default format (digital file, slide, etc.) from the list proposed to you. You can choose a different format (document by document) during any future order.


- Default page upon logging in to the site: You may choose your default page of arrival from among several pages within the site (Latest Features, Messages, etc.).


- Advanced Search tab to display by default: When you click on the button "Advanced Search”, the search mode that is displayed by default is Full text unless you choose a different search mode. Select the search mode you use the most often.

Features

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This page presents the documents recently entered into the database as groups of documents (called "Features" in Orphea CS). Each line includes several groups of documents. For each group, a thumbnail and text information is presented. Next to the title of the group is the number of documents included in the feature.


To view all of the documents in a feature, click on the thumbnail or the "mosaic” icon near the thumbnail.


To select all of the documents in the feature, click on the icon "add to selection” located near the thumbnail. This will add all of the documents to your current selection (basket).


The scrollbar within the main window lets you view all of the features on the current page. Additional features may be presented on multiple pages which are accessible via the "page number” links and arrows above and below the features.


The site also has a filter on the last 30 days. By selecting a date within this menu, you will view only the features for the selected day.


Above the list of new features, or reports (groups of documents), a list of the different stock libraries in the database is presented. Depending on your access rights, a simple click of the mouse can filter the features presented, showing only those that belong to the selected stock.


Colors may be associated with the different stock libraries in the database. This visual information is displayed next to each document and group of documents.

Selections

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This page presents the selections proposed to users by the site administrators (called "Lightboxes" in Orphea CS).


The page is presented as a list of groups of documents. Click on one of the features’ thumbnails (or on the "mosaic” icon) to view its contents. The number of documents contained in each feature is recalled between parentheses after the feature’s title. You may add this entire group of documents directly to your current selection (basket) by clicking on the "checkmark” icon next to that feature.

Highlighted Selections

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In the left-hand frame, the site administrators may have placed a series of groups of documents which are of special interest. Each is a selection of documents (called "lightboxes" in Orphea CS) about a subject, a common event, or any other coherent theme. Each collection contains a reference thumbnail as well as its text description. Click on the thumbnail to view a selection’s contents.

The Basket

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You can create and save selections of documents by using the basket. The selections you place in the current basket, once saved, can serve ultimately for the placement of an online order, a download, or as a saved selection for future retrieval. During any work session, you only have one current basket; however, you may save as many baskets as you would like.

Filling the Basket

To fill or add to the basket, click on the "select” icon located near each document you wish to work with. Then in the left-hand frame under "current selection”, click on the "Save” icon.


You can select documents from the thumbnail mosaic page, the detail page, the zoom page, and from grouped documents (reports or features). You can also add documents to your current selection from any Orphea messages you might receive from the site administrators.

Saving a Basket

The system allows you to do several things with your current basket:


Save as a new saved basket: Enter the name that you wish to give to your basket.


Replace an existing saved basket: To replace an existing basket with the current basket, check the box next to the name of the old basket to be replaced.


In all cases, don’t forget to save your work by clicking on the button "Save” to the right of the function you’ve chosen to perform.

Retrieving a Saved Basket

To retrieve a selection of documents that you have already saved, click on "My Account/My Selections”.


The list of your saved baskets will appear. To directly view the documents in thumbnail mosaic mode, click on the basket’s name or on its "thumbnail” icon. To add the entire contents of a saved basket to your current basket, click on the "checkmark” icon.

Adding a Document to a Saved Basket

To add a document to a saved basket, begin by placing the documents of the saved basket into your current selection (click on the "thumbnail mosaic” icon). See above topics for further detail.


Then browse the site, adding the documents to your current selection that you wish to include in the previously saved selection.


Click on the "save” icon in the left-hand column. Note that the contents of this newly-formed selection may be saved as a new selection or may replace the contents of the older saved selection. To save the documents as a new selection, enter a name in the text field. To replace the contents of the older selection, click on the radio button of the selection to be replaced and then click on "save”.


If you look at the list of saved selections, you will notice that the number of documents in your newly saved selection has been modified.


Note: If you try to add the same document to your current selection several times, this will only be taken into account one time.

Deleting a Document From a Saved Basket

To remove a document from a basket, navigate to the saved basket and place its contents into the current basket (checkmark icon). In the current basket window, click on the "remove document from selection” icon beneath the document to remove, and then click on the "save” icon. Choose "Replace contents” under the heading "Modify...” and click on "Save” to save the changes.

Deleting a Saved Basket

You can delete a saved basket (in My Account/My Selections) by clicking on the "delete” icon next to that selection. A confirmation dialogue box will appear allowing you to either cancel or validate this irreversible operation.

Downloading a Basket

The option to download concerns only the documents within the current basket. Make sure that only the documents you wish to work with are selected. Provided you have the proper access rights, you can download the contents of the current selection. Downloading in this way requires the creation of a single ZIP file including all the selected documents (up to the maximum number specified in the site).


Make sure that your computer is equipped with decompression software (WinZip or Aladdin Stuffit Expander for example) that will allow you to extract your image files, PDFs, etc. Then, click on the "ZIP” icon above the current selection. A confirmation page will appear in the main window giving you an opportunity to select the format to download for each document.


The format that is checked by default for each document is the format you have specified in your preferences. You can change the default format by going into your preferences and changing the format. Or, you can change the formats one-by-one in the download page for this download only. Next to each proposed format, the size of the document is noted (resolution, height, and width if the document is an image).


Click on "Download Now” to begin the operation. A new page will appear asking you to wait while the ZIP file is being created. You may continue to visit the rest of the site normally once you have downloaded the documents.


When the dialogue box opens, follow the various instructions. Choose the option "save this file to disk”, then choose a name for the file and the directory in which you wish to save the ZIP and click "save.”


You can see a history of your last 30 downloads by visiting the page "My Orders/My Downloads” in the web site.

Sending the Contents of a Basket by Email

The option to send concerns only the documents within the current basket. Make your selection of documents by searching, from the thumbnail mosaic page, the detail page, the zoom page, or from grouped documents (reports or features). Make sure that only the documents you wish to send are selected, then click on "send selection”.


A confirmation page will appear in the main window listing all the documents in your current selection. For each document, select the format to be downloaded (zoom, medium resolution, high resolution). Provided you have the proper access rights, you can send the contents of the current selection by email or to a person in the list of contacts presented to you within the "Send” page.


You can also add notes concerning each document to the email message to be sent. The "send” option allows you to send the documents to a previously referenced address. If you wish to send the documents to another address, simply enter the recipient’s email address and click "Send”. The site administrators will process your request as soon as possible.

Ordering a Basket

The option to order concerns only the documents within the current basket. Make sure that only the documents you wish to order are selected, then click on the "order” icon.


In the main window, a list of the documents in the current selection is recalled, giving you an opportunity to either cancel or confirm the ordering of each document.


The delivery format that is checked by default for each document is the format you have specified in your preferences. You can change the default format by going into your preferences and changing it. Or, you can change the formats one-by-one in the download page for this download only.


You can also add notes concerning each document in the zones marked "Remarks/Additional Information”.


Important: To place an order, you must read and accept the terms and conditions and check the box affirming you have done so. Until you have checked the box, you cannot place the order.


Click "continue” to go to the next step in the ordering process. This page displays your personal account information giving you an opportunity to change or update it. You may want to change the information just for the current order, or if you wish, you may update your profile by checking the option "update my user profile with the above information”.


Click "continue” to go to the next step in the ordering process. This page displays one last time all of the documents in your order. To modify this list, click on "back” and make the necessary adjustments. When you are satisfied with the contents of your order, click on the "Order” button to finalize the order.


A confirmation page appears informing you of your order number (the number used by the site administrators for the processing of your order). The order will be processed by the site administrators as quickly as possible.

Viewing and printing orders

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To view or print an order (past or pending), click on "My Account/My Orders”, then click on an order number. The details of the selected order, including the ordered documents will be displayed.


To view the documents within the order, click on the "mosaic” icon next to the order and the documents will be presented in the thumbnail mosaic mode.


To print the order details, click on the "print” icon next to the order. A printer-friendly page will appear. Click on "print” to print the order.

Messages

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To read your incoming messages, click on "My Account/My Messages”.


The Messages page allows for the delivery of documents from the server (for example, delivery of ordered high-resolution files to an account whose access rights do not permit the downloading of high-resolution files).


The Messages page can also be used by the site administrators to send a user a selection of documents.


When you log in, you are informed of any new messages you might have received. Clicking on the text "You have N new messages” will take you directly to the Messages page.


The list of your messages appears in the page. To read a message, click anywhere on the line of the message. It will then appear along with the attachments (which are represented by a closed envelope when unviewed and an opened envelope once viewed).


To select the contents of a message, click on its icon (to the left of the sender’s name).


To delete a message, click on the corresponding icon to the right of the sender’s name.


To print a message, click no the printer icon. A page specially designed for printing will open in a new window. From this page, click on the "print” icon to begin printing.


The last 30 messages received are shown in reverse chronological order. Unviewed messages are automatically shown on top.

Details and Message Attachments

Below each message, the details and a thumbnail of each attachment are displayed. The title, reference and downloaded format are shown for each document.


To the right of each document, a download button allows you to download the document again.


The entire message’s contents can be downloaded as a ZIP file. A checkbox next to each document allows you to decide whether or not the document will be downloaded in the ZIP file (created by clicking the button at the bottom of the page). By default, all of the documents will be downloaded in the ZIP. You must uncheck those which you do not wish to download.

Sending a Message

Once you have filled a basket with the selection of documents you wish to send, click on the "send” button in the basket window.


A page will appear allowing you to choose a subject and type a message concerning the documents. Select the format of the documents to send, and click on "continue.” A second page will allow you to choose the recipients (either another Orphea account or the email address of your choice).


Note: If you are not an internal user, you will only see the internal accounts of your own company or organization.


To delete one or several users from the list of recipients, select them and click on "delete.”


Once your message is complete, click on "send.” A confirmation page will inform you of whether the message was sent correctly or not.